Shipping and delivery
mro-industrialsupply.com.vn can deliver orders to all locations within Vietnam as well as internationally. We offer the following shipping and handling options
Option 1: Standard shipping
- Ho Chi Minh City location: 1-5 working days
- Hanoi & another location: 1-7 working days
Option 2: Express shipping
- Ho Chi Minh City location: 1-3 working days
- Hanoi & another location: applied standard express shipping term of Viettel Post.
3- In-store pickup
To treat you better when you place the order on mro-industrialsupply.com.vn website, we offer you “in-store pickup” service. It means you can visit our store and review the order before receiving. As soon as your order confirmed, your order will be prepared and packed for your pickup. We will send you an "in-store pickup is ready" email. All you have to do is come to the store, show them your order and collect it.
After receiving the email, you'll have four days to pick up your items. After four days, if the order have not been collected yet without any notice from you, your order will be automatically canceled.
4- International shipping
Please feel free to contact us at telephone number: (84-28) 3620 5700 for information on the international shipping
- FREE shipping is automatically applied on orders over 3,000,000 vnd and select standard delivery option with delivery address in Ho Chi Minh City area.
- Standard shipping for orders under 3,000,000 vnd with delivery address in Ho Chi Minh City area.
Area 1: District 1, 2, 3, 4, 5, 10: 30,000 vnd / order will be applied
Area 2: District 6, 7, 8, 9, 11, 12, Go Vap, Thu Duc, Binh Tan, Tan Phu, Tan Binh, Binh Thanh, Phu Nhuan: 50,000 and / order will be applied
Area 3: Nha Be, Binh Chanh, Hoc Mon: 70,000 VND / order will be applied
- Hanoi and other provinces: standard freight charge rate (standard delivery time) of the ViettelPost service will be applied. The freight charges will be applied depend on the weight of each order.
2. Express shipping
- Ho Chi Minh City area: base on the standard shipping rate and additional express shipping charge 30,000 / order will be applied.
- Hanoi and other provinces: express freight charge (express delivery time) of Viettel Post service will be applied. The freight charge will be applied depend on the weight of each order.
* To ensure the prompt delivery of your order, we recommend that you place your order by 3 PM.
* Business day refers to Monday through Saturday, excluding Holidays. Sunday deliveries are currently not available.
* For ViettelPost services option, shipping speeds are based on carrier transit times and do not include the time it takes to handle and pack a shipment. All expected delivery dates are provided at the checkout page. However, due to payment type, and that company's approval procedures, there could be a delay in shipping your order if the billing information is inaccurate, or if your billing and shipping addresses are different.
* Expedited shipping is also not available for shipments including items containing hazardous material by the Department of Transportation which may be some watches due to the batteries they contain.